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It’s our way of checking that nothing is coming into our venue that shouldn’t be.

DRINKS – Please note that on some concerts bottles and cans may not be allowed into the Venue at the request of the Artist.

Or, in some shows, drinks may have to be decanted at the door for safety reasons.

If you’re coming to the arena, please ensure you arrive in plenty of time to pass through our enhanced security checks.

In addition to your ticket being checked, we’ll search any small bags you bring with you; please remember large bags are not permitted.

HELP – If your child requires any assistance during the event, they should approach a steward or member of security – they will be happy to assist.

We do also have Customer Information points on the concourses opposite blocks S10 & N10 and again, our staff will be happy to assist.Usually, professional type cameras (with large or detachable lenses), camcorders and tripods are not permitted.STAR - the Society of Ticket Agents and Retailers - was formed in 1997 and is the leading self-regulatory body for the entertainment ticketing industry across the United Kingdom, with many of the biggest names in ticketing as members – this now includes Wembley Arena.STAR members include major UK ticket agencies as well as numerous venues and box offices in London and across the country.There are also associate members in other industries (such as travel) where entertainment ticketing forms part of their business and affiliate members who do not sell tickets directly to the public but support STAR's work.You can find out more here We would suggest that you do not purchase merchandising from the Hawkers along the roads in the lead up to events here at the Arena.

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